Starter
For a small team adding helpful answers to one website.
$59USD / month
- 1 website chatbot
- Knowledge-base answers
- Up to 1,000 AI messages / month
- Conversation history
- Email support
AI customer support · Built for businesses
Your knowledge.Better answers.A human when needed.
EruditeChatBot is a B2B SaaS platform that brings AI-powered customer support to your website. Answer from your knowledge base and hand complex conversations to your team.
In development. Built for the conversations that matter.
Your support assistantVisitor
How do I get started with your service?AI assistant
Our getting-started guide walks you through the setup. I can help you find the right information.Source: your knowledge base / Getting started
Visitor
Can someone help with a custom setup?Request a human agent in the same conversation.
From questions to conversations
Give your support team a head start.
For service businesses, ecommerce teams, and companies that want to make their existing knowledge more useful to customers.
A chat widget on your website
Give visitors a place to ask questions directly on your site, using an embeddable customer support widget.
Learns from your website
Connect your public website and let EruditeChatBot read its pages, so customers can get answers based on the information you already share. You can also add your own documents.
Product recommendations
Help shoppers find relevant products from your website or catalog, then guide them to the right product page to complete their purchase.
Customer details and follow-up
When visitors share details such as their name, email, or phone in a conversation, keep them together as a contact for your team to follow up.
Conversation history and summaries
Review past conversations from your dashboard and catch up with a clear summary of the customer's needs and key points.
Appointments and calendars
Let customers find an available time and request an appointment in the chat. Connect a supported calendar to keep bookings in sync.
Human handoff, with context
Let your team step into conversations that need human judgment, with the conversation history available to them.
01
Connect your knowledge
Add the pages and documents your customers need.
02
Add your website widget
Make your assistant accessible where questions happen.
03
Keep your team involved
Review conversations and handle complex requests.
Simple monthly plans
Support that grows with your business.
Choose the level that matches your website and support volume. Plans are billed monthly, with no long-term contract required.
Launch pricing shown in USD. The service is currently preparing for early access; no payment is taken when you join the waitlist.
Business
Most popularFor growing support teams that need more context and control.
$149USD / month
- Up to 3 website chatbots
- Up to 5,000 AI messages / month
- Customer details and conversation summaries
- Product recommendations
- Calendar connections and human handoff
Enterprise
For businesses that need a larger deployment and priority help.
$249USD / month
- Up to 10 website chatbots
- Up to 15,000 AI messages / month
- Advanced knowledge sources
- Priority support
- Higher team and handoff capacity
Need a tailored implementation or more capacity? Talk to us.
Coming soon
Be part of what comes next.
We’re building a simpler way for businesses to support their customers. Join the waitlist for launch news and early-access opportunities.
Good questions
Before you get started.
A few things to know about the product and its launch.
When can I try EruditeChatBot?
We’re preparing for launch. Join the waitlist to hear about early-access opportunities as they become available. We have not announced a launch date yet.
What happens when I join the waitlist?
We keep your email so we can send product launch and early-access updates. Joining is free, does not create a product account, and does not commit you to a purchase. You can unsubscribe at any time.
How much will EruditeChatBot cost?
Launch plans are shown above in USD: Starter is $59 per month, Business is $149 per month, and Enterprise is $249 per month. We do not take payment from this waitlist page.
Is this a service for businesses?
Yes. EruditeChatBot is subscription software for companies that want to improve customer support on their websites. It is designed for US and international business customers.
How does the assistant learn about our business?
Connect your website so EruditeChatBot can read the public pages you choose, and add documents with more details. The assistant uses that information to answer customer questions. AI can make mistakes, so keep your information current and review important answers.
Can it recommend products?
Yes. When you provide product information, EruditeChatBot can suggest relevant products and guide customers to the correct page on your website. Customers complete purchases on your existing store.
Can customers book an appointment?
Businesses can offer appointment times through the chat and connect supported calendars to keep bookings in sync. Availability depends on your setup and plan.
Can my team review conversations later?
Yes. Your dashboard keeps conversation history and can show summaries that help your team quickly understand the request and important details.
Can it collect customer information?
It can capture details visitors share during a conversation, such as their name, email, and phone, so your team can follow up. Tell visitors how their information will be used.
Can customers speak to a person?
The product supports human handoff in the same conversation, subject to your plan, team availability, and capacity.
Does the chatbot process our customers’ purchases?
Product recommendations can link to your existing website or store. Product checkout stays on your own ecommerce platform. EruditeChatBot subscriptions pay for the support software itself.